But research first, and only purchase software from a source you know and trust. Make sure your computer is protected with regularly updated anti-virus and anti-spyware software, and a good firewall. Do not give out credit card or online account details over the phone, unless you made the call and the number you are calling came from a trusted source. If you receive an unexpected phone call about your computer system’s security status or performance, and the caller requests remote access to your computer, hang up – even if the caller claims to represent a well-known company or product. NEVER give an unsolicited caller access to your computer.Use these tips to reduce unwanted calls.Register your phone numbers with the National DNCL or call 1-866-580-DNCL (3625).What to do if you think you’ve been scammed.This is to ensure that all Canadians have a base level of protection against the most illegitimate nuisance calls. Service providers must also report back to the CRTC, within 180 days, from the date of this decision, with details of the filtering services they offer, or intend to offer, to their subscribers. The CRTC is directing service providers to develop solutions to block nuisance calls within their network. As a result, you can receive scam calls even if you have an unlisted number, or you have registered your number on the National DNCL.Ī decision was issued to set out findings on technical solutions that Canadians could use to protect themselves from unwanted unsolicited and illegitimate calls. Scammers of all kinds can obtain your telephone number fraudulently or from public lists, such as a phone book. They can also ask you to give them your financial and other personal information. These scammers often claim to represent legitimate companies or government organizations in an attempt to trick you into buying products or services that you don’t need or that don’t exist. Unwanted calls may violate these rules, even if they offer a legitimate product or service.Ĭanadians should also be aware that callers can falsely claim to provide products or services. The CRTC manages the National Do Not Call List (DNCL) and enforces the Unsolicited Telecommunications Rules.
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